Analisis Quality of Service Jaringan Wi-Fi dalam Mendukung Pembelajaran Digital
Keywords:
kualitas layanan, jaringan Wi-Fi, pembelajaran digital, jam sibuk, kualitas pengalaman pengguna.Abstract
Pembelajaran digital membutuhkan jaringan Wi-Fi yang berkualitas untuk mendukung kelancaran akses materi, konferensi video, dan pengumpulan tugas. Namun, hasil pengukuran Quality of Service pada jaringan Wi-Fi di lingkungan pendidikan masih beragam. Penelitian ini bertujuan untuk memetakan kualitas layanan jaringan Wi-Fi, mengidentifikasi faktor-faktor yang memengaruhinya, serta mengkaji hubungannya dengan pengalaman pembelajaran digital. Metode penelitian yang digunakan adalah studi pustaka dengan sintesis naratif terhadap 63 artikel jurnal yang diterbitkan pada periode 2021–2026, terdiri atas 50 artikel jurnal nasional dan 13 artikel jurnal internasional. Hasil penelitian menunjukkan bahwa parameter delay dan packet loss umumnya berada dalam kategori baik hingga sangat baik pada kondisi normal. Akan tetapi, pada jam sibuk, throughput dapat menurun dan packet loss meningkat. Faktor lain yang memengaruhi kualitas jaringan meliputi jarak, hambatan fisik, teknologi Wi-Fi, dan pengelolaan bandwidth. Kestabilan koneksi juga berkaitan dengan kepuasan, produktivitas, dan penerimaan pengguna terhadap pembelajaran daring. Penelitian ini menyimpulkan bahwa perbedaan standar penilaian dan metode pengukuran antarstudi membatasi perbandingan hasil secara langsung. Oleh karena itu, diperlukan pelaporan pengukuran yang lebih seragam serta pengelolaan jaringan yang sesuai dengan kebutuhan pembelajaran digital.
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